DISTANCE SALES CONTRACT

ARTICLE 1 - PARTIES

1.1-SELLER

Title: WOSSEN

Mersis No:

Phone: +90 554 120 02 86

Fax:

Email address: info@koneltas.com.tr

1.2-BUYER

Name/Surname/Title:

Address:

Phone:

Email address:

ARTICLE 2 - SUBJECT

The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer regarding the sale and delivery of the product(s) ordered by the CUSTOMER electronically from the website info@koneltas.com.tr, the code, name, quantity, and sales price of which are specified in Article 3.1.

ARTICLE 3 - DETERMINATION OF MATTERS REGARDING THE CONTRACT PRODUCT, PAYMENT, AND DELIVERY

3.1-PRODUCTS

The basic features of the goods or services are available at www.wossen.com.tr.

The prices listed and announced on the site are sales prices. Announced prices and promises are valid until they are updated and changed. Prices announced for a period are valid until the end of the specified period.

All taxes of the goods or services subject to the contract are included in the sales price.

3.2-DELIVERY METHOD AND PLAN

Delivery Address:

Person to be Delivered:

Billing Information:

3.3 DELAY INTEREST

Since the payment will be made in cash or by credit card, no delay interest will be applied by the SELLER.

ARTICLE 4 - GENERAL PROVISIONS

4.1) The BUYER declares that they have read and obtained information about the basic characteristics of the product subject to the contract, the sales price, the payment method, and the preliminary information regarding delivery on the website www.wossen.com.tr and have given the necessary confirmation in the electronic environment. By confirming this Preliminary Information electronically, the BUYER confirms that they have accurately and completely obtained the address, basic features of the ordered products, the price including taxes, and payment and delivery information that the SELLER is required to provide to the BUYER before the conclusion of distance contracts.

 

4.2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period described in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period.

 

4.3) The SELLER cannot be held responsible for the product ordered not being delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.4) The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the specifications specified in the order, and with warranty documents and user manuals, if any.

4.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit approval before the performance obligation arising from the contract expires.

4.6) If the SELLER cannot fulfill the obligations subject to the contract in the event that the fulfillment of the product or service subject to the order becomes impossible, the SELLER shall notify the consumer before the expiry of the performance obligation arising from the contract and shall refund the total price to the BUYER within 10 business days.

 

4.7) It is required to confirm this Preliminary Information Form electronically for the delivery of the product. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is considered to be released from the obligation to deliver the product.

4.8) If the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, in a way not caused by the BUYER's fault, the BUYER is obliged to return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case, transportation costs belong to the BUYER.

4.9) If the SELLER cannot deliver the product subject to the contract within the time limit due to force majeure or extraordinary circumstances such as weather conditions obstructing transportation or interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its equivalent, if any, and/or postpone the delivery period until the obstructing situation disappears. In case the BUYER cancels the order, the amount paid is paid to them in cash and in full within 10 days. In payments made by the BUYER by credit card, the product amount is refunded to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after its refund to the bank is entirely related to the bank transaction process, the BUYER already accepts that it is not possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank.

ARTICLE 5 - PAYMENT REFUND PROCEDURE

In cases where the CUSTOMER exercises their right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where it is decided to refund the price to the CUSTOMER by the decisions of the arbitration committee, the SELLER will refund the entire amount collected to the credit card from which the collection was made in a single payment within 14 days. The bank refunds the payment to the CUSTOMER's credit cards in the same number of installments as the CUSTOMER purchased the product. If the refund date does not coincide with the statement dates of the card, 1 (one) refund will be reflected on the card every month, and the CUSTOMER will continue to receive the installments paid before the refund for as many months as the number of installments paid before the refund, after the installments of the sale are finished, and these will be deducted from their current debts.

In case of return of purchased products; the SELLER will refund the entire amount collected to the credit card from which the collection was made in a single payment. The bank refunds the payment to the CUSTOMER's credit cards in the same number of installments as the CUSTOMER purchased the product. If the refund date does not coincide with the statement dates of the card, 1 (one) refund will be reflected on the card every month, and the CUSTOMER will continue to receive the installments paid before the refund for as many months as the number of installments paid before the refund, after the installments of the sale are finished, and these will be deducted from their current debts.

The CUSTOMER accepts and undertakes that they have read and accepted this procedure.

ARTICLE 6 - RIGHT OF WITHDRAWAL

The BUYER may exercise their right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without providing any justification within 14 (fourteen) days from the date of delivery of the product to themselves or to the person/organization at the address indicated, in distance contracts for the sale of goods. In distance contracts related to service provision, this period starts on the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the consumer's approval before the expiry of the right of withdrawal period. The expenses arising from the exercise of the right of withdrawal belong to the SELLER. To exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax, or email within the 14-day period, and the product must not have been used within the framework of the provisions of Article 5-e. In case of exercising this right;

a) The invoice of the product delivered to a 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns issued on behalf of institutions cannot be completed if a RETURN INVOICE is not issued.)

b) The petition specified when exercising the right of withdrawal,

c) The products to be returned must be delivered complete and undamaged together with their box, packaging, and standard accessories, if any.

d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within a maximum of 10 days from the receipt of the withdrawal notification to the SELLER, and to take back the goods within 20 days.

e) If there is a decrease in the value of the goods or if the return becomes impossible due to a reason arising from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages at the rate of their fault. Personalized sizes and products cannot be returned by the SELLER. Products requiring hygiene such as earrings, etc., cannot be returned by the SELLER. Products for which the right of withdrawal is intended to be exercised must not have been used. Technological products whose packaging has been opened once cannot be returned by the SELLER.

f) If the amount that can be used for the Shopping voucher issued by the SELLER falls below the threshold due to the exercise of the right of withdrawal, the amount of the Shopping voucher benefited from within the scope of the campaign is canceled.

ARTICLE 7 - AUTHORIZED COURT

In the implementation of this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, and Consumer Courts at the BUYER's or SELLER's place of residence are authorized. These are the authorities to be applied by the Buyer.

In case the order is realized, the BUYER is deemed to have accepted all the terms of this contract.

This Contract has been made for commercial purposes.

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ARTICLE 8 CUSTOMS DUTY

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For international deliveries, the BUYER is responsible for any import duties, customs taxes, or local administrative charges imposed by the destination country. These costs are not included in the product price or shipping fees. The BUYER is responsible for all customs clearance procedures. If the BUYER refuses to pay these charges and the product is returned, the shipping costs for both ways will be deducted from the refund amount.

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SELLER: Wossen

BUYER:

DATE: